Warranty | Plum Audio

Warranty:

All our products are covered by Plum Audio warranty for one year following the date of purchase.

This warranty covers any defect in the manufacturing of product.

This warranty does not cover any damage or malfunction caused by incorrect use - such as, but not limited to, power cables connected backwards, excessive voltage levels, or exposure to extreme temperature or moisture levels.

The warranty covers replacement or repair, as decide by Plum Audio.

Limitations of Warranty:

Plum Audio is not responsible for any costs beyond the replacement or repair of the product. This includes, but is not limited to, shipping fees, import duties, taxes, or any other additional costs incurred.

Shipping items for a repair or replacement:

In order to return us a product, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.

Returns can be mailed to:

Plum Audio,

Shay Shezifi,

P.O.B 9193

Tel Aviv 6109101,

Israel.

You are responsible for covering the shipping costs.
Plum Audio will not refund shipping fees, customs duties, or any additional charges.